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"Anyone that is intimidated by me is simply demonstrating
that they are the wrong person for their own job..."
Overview
Dubbed "the Idea Guy" by
the Kansas City Business Journal in an in-depth profile, Eric has a
long and successful track record of designing and developing some of
the world's most innovative and unique systems for both government and
industry.
A true maverick and world class system's designer/developer, Eric
has designed and developed systems as well
as taught workshops and seminars for entities across the globe.
A recognized expert, published author and key-note speaker on the subject of Requirements
Analysis and System Design, he utilizes a remarkable analytical
talent to translate his client's system needs into reality and
has often been called upon to develop unique new systems that had never
previously been attempted. In fact, his professional expertise
was also called into play after the 9/11/2001 disaster when he was summoned
to Washington D.C. to participate in the drafting of the National
Strategy on Public Warning.
I consider system process to be significantly more than its design, development and implementation;
it is the total management of the process, including the management of change
within the organization affected by the system. If an internal staff is used
for the project it is transitioning them from a "maintenance" mode into a
development team, and then back again when the project is complete. It is the
ability to cope with unforeseen situations, and manage both the project and
the expectations of senior management accordingly.
Many IS/IT managers are relatively inexperienced in the full design and
development process having never led one. Others may have participated in
one or two. Very few will have the experience of dozens of projects over
as many industries. Inexperience in poor project planning and estimation can
and will compound during the development process.(see Project Estimation, and Engineering Design Study/Requirements Analysis)
Many IS/IT managers fail to realize that each new development project, outside
of its technological aspects, is a career and human development project as well
for each of the team members including themselves. They are unprepared as mentors and often
not skilled or practiced in the developmental approach to adult education, a
factor that "stunts" the professional growth of a team in a time ripe with
opportunity. Moreover, squandering such an opportunity is not only remiss in
their responsibility to their team, but also to the client or organization
since it has both tangible and intangible implications on the "bottom line".
So the system process is significantly more than just managing its
technological aspects. it is the ability to manage (guide) talented
and creative people. If one cannot do that, the IS/IT team may well
be known more for its creativity in excuses of why something cannot be done,
or why it cannot be finished on time or within budget, than it is for
creativity and innovation in its work product.
That's just my opinion, your mileage may vary. Mine is based on over 35
years of experience having fun doing it.
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